Definition

The office responsible for managing and sending out your bill. Contact information is usually provided on your statement.

What to consider

  • Review the criteria for financial assistance.
  • Document any communications regarding assistance.
  • Understand how it affects your final bill.

Real world scenarios

  • After a review, Karen’s bill included a financial assistance note indicating eligibility for reduced charges.
  • John’s invoice noted a financial assistance adjustment that lowered his out-of-pocket cost.
  • Linda saw a note on her statement mentioning that financial hardship was considered in her billing.

Related terms

Healthcare